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Trog
Joined: 15 Jun 2011 Posts: 14
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Posted: Mon Jul 04, 2011 9:11 pm Post subject: Order #1545 not shipped?? |
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Hi I ordered my product on June 20th. It's been 14 days?? Still haven't got a tracking number, was told it would take 5-10 days to ship. In my account it says it hasn't even left yet. Can I get a refund for shipping? I would have paid cheaper method if I knew was gonna take this long[/list] |
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Trog
Joined: 15 Jun 2011 Posts: 14
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Posted: Tue Jul 05, 2011 6:47 pm Post subject: |
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Hello!!!??!! |
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MottZilla
Joined: 08 Sep 2004 Posts: 765
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Posted: Wed Jul 06, 2011 1:27 am Post subject: |
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The main page mentions a Holiday. It's not clear on the time frame however. But perhaps this is why there has been such a delay. |
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Trog
Joined: 15 Jun 2011 Posts: 14
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Posted: Wed Jul 06, 2011 9:46 pm Post subject: |
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It hasn't even left yet. It's been 15 days and isnt anywhere near me. I paid 35 bucks for something to arrive in 5-10 days and it still hasn't even been shipped ? Lol |
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Trog
Joined: 15 Jun 2011 Posts: 14
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Posted: Wed Jul 06, 2011 9:47 pm Post subject: |
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It hasn't even left yet. It's been 15 days and isnt anywhere near me. I paid 35 bucks for something to arrive in 5-10 days and it still hasn't even been shipped ? Lol |
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MottZilla
Joined: 08 Sep 2004 Posts: 765
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Posted: Wed Jul 06, 2011 9:47 pm Post subject: |
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Sorry to hear that, did you email them or private message Tomy on the forum? |
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Tomy Site Admin
Joined: 02 Aug 2005 Posts: 422
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Posted: Fri Jul 08, 2011 3:01 am Post subject: |
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Hello,
It is because Canada post have strike action. In HK, post office don't allow me to ship anything to Canada.
Now, it is over. I can ship now if you still need the product.
I'm sorry for the late reply, I'm not always check forum. And I'm in holiday now. |
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Trog
Joined: 15 Jun 2011 Posts: 14
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Posted: Fri Jul 08, 2011 4:03 am Post subject: |
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Yes could you send it right away please?? |
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Tomy Site Admin
Joined: 02 Aug 2005 Posts: 422
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Posted: Fri Jul 08, 2011 12:23 pm Post subject: |
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Yes, it is no problem. Now, it is 8:30pm here. Post office closed. Will ship tomorrow. Thanks. |
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