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help on payment please

 
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Kain



Joined: 07 Feb 2005
Posts: 4
Location: France

PostPosted: Mon Feb 07, 2005 1:48 am    Post subject: help on payment please Reply with quote

Hello everybody. I've order (200502061713) and i don't know how to pay for it ! It's a big problem isn't it ?

So i've restart my order (200502061728) and i see the paypal system but it doesn't work because paypal can't recognise my number visa's card (?).

What can i do ?

Thanks.

P.S. : Could you cancel my last order (200502061728) because i couldn't see the option ?

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Suppafly



Joined: 23 Jul 2003
Posts: 191
Location: Mexico

PostPosted: Fri Feb 11, 2005 8:21 pm    Post subject: Reply with quote

Please email all this info to tomy! (his email address is in the frontpage tototek.com)

You should have no problem registering a credit card on paypal..

What countrya re you from, and what error do you get?

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Kain



Joined: 07 Feb 2005
Posts: 4
Location: France

PostPosted: Sat Feb 12, 2005 1:03 am    Post subject: Reply with quote

I'm french and my credit card is visa (it's write on it and my bank agrees with it). But Paypal answers me that my card isn't a visa. So the payment can't be done.

Moreover when i want to retry with paypal i don't know where is the payment's acess. And i'm ought to do the order again.

So what should i do ? Mail the problem to tomy and find a solution with him ? ok i'll do that.

thanks.

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Suppafly



Joined: 23 Jul 2003
Posts: 191
Location: Mexico

PostPosted: Sat Feb 12, 2005 1:06 am    Post subject: Reply with quote

Maybe we could help you more if you can copy paste the EXACT error you get.

The first time you register a credit card on paypal, they make a 1.95 US charge...maybe your credit card is protected against international transactions? (some cards here in mexico ARE...so you need to call the bank and tell them to authorize international transactions from now on).

Good luck.

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Kain



Joined: 07 Feb 2005
Posts: 4
Location: France

PostPosted: Sat Feb 12, 2005 1:15 am    Post subject: Reply with quote

Thanks, i'll gather more information. Yet have you the http's link to retry it ? Because i must order again if i want to pay.

order number : 200502061713

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Kain



Joined: 07 Feb 2005
Posts: 4
Location: France

PostPosted: Sat Feb 12, 2005 2:39 am    Post subject: Reply with quote

for information about the eror :

"Nous n'avons pas ét?en mesure de vérifier cette carte bancaire ?l'aide de notre processus de validation de carte. Pour poursuivre la validation et le paiement, veuillez vérifier que les informations que vous avez entrées sont correctes ou essayer une autre carte."

By translating this message :

"We are unable to verify this credit card with our procedure. In order to keep validating and paying, you should check informations that you have given or try an other card."

Thanks. I'll talk with my bank about it.

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Suppafly



Joined: 23 Jul 2003
Posts: 191
Location: Mexico

PostPosted: Sun Feb 13, 2005 6:10 pm    Post subject: Reply with quote

yes, that definitely sounds like a bank-related problem....

good luck

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