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forsinain
Joined: 17 Nov 2007
Posts: 1
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 Posted: Sat Nov 17, 2007 3:59 pm Post subject: Order 200710191436 Still Nothing |
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It has almost been a month since I ordered this from your site and still nothing shows up on the "Shipping Status"-page. It's just saying:
| Quote: | ORDER NUMBER : 200710191436
Waitting for ship / Invisilive order |
I mailed sales@tototek.com about this issue several weeks ago and got the following response:
| Code: | > From: "Tomy" <tomy@tototek.com>
> To: "Forsinain Adams" <forsinain@bsd.nu>
> Date: Sun, 4 Nov 2007 13:49:07 +0800
> Subject: Re: Order #: 200710191436 Paid
> Hello,
>
> I'm sorry for your trouble.
> How you pay ? PayPal or Bank transfer or Western Union ?
> How much you transfer ?
>
> Please reply, then I can process your order.
> thank you.
>
> Best Regards,
> Tomy |
I have several times replied that I used Bank Transfer of 110.0 USD. And that I payed 2007-10-19 16.58 but since this was after closing time for international transfers before the weekend of my bank the money did not go through until 2007-10-22. But since I have not got any responses to these mails I'm starting to get worried that you are ignoring me.
Despite of my numerous attempts of making you aware that the issue has not been resolved, with mails to both sales@tototek.com and tomy@tototek.com nothing seems to be happening. I have got no more responses. That is why I am now trying the forums to see if I have any better luck getting responses here.
Have you processed my order yet? If you have, why is it not showing up on the "Shipping status"-page?
Best Regards,
Oliver Krüger |
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Tomy
Site Admin
Joined: 02 Aug 2005
Posts: 414
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| Posted: Sat Dec 01, 2007 10:33 pm Post subject: |
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Dear Forsinain,
Sorry for the late reply, very busy here. But it is no cheat, don't worry.
Because too many transfer to our bank account at the same time,
some orders mixed up.
So, can you scan your T/T form, and send it to me (tomy@tototek.com)
Then I can ship your parcel. I'm really sorry for that.
-Tomy |
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