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Order #1545 not shipped??

 
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Trog



Joined: 15 Jun 2011
Posts: 14

PostPosted: Mon Jul 04, 2011 9:11 pm    Post subject: Order #1545 not shipped?? Reply with quote

Hi I ordered my product on June 20th. It's been 14 days?? Still haven't got a tracking number, was told it would take 5-10 days to ship. In my account it says it hasn't even left yet. Can I get a refund for shipping? I would have paid cheaper method if I knew was gonna take this long[/list]
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Trog



Joined: 15 Jun 2011
Posts: 14

PostPosted: Tue Jul 05, 2011 6:47 pm    Post subject: Reply with quote

Hello!!!??!!
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MottZilla



Joined: 08 Sep 2004
Posts: 765

PostPosted: Wed Jul 06, 2011 1:27 am    Post subject: Reply with quote

The main page mentions a Holiday. It's not clear on the time frame however. But perhaps this is why there has been such a delay.
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Trog



Joined: 15 Jun 2011
Posts: 14

PostPosted: Wed Jul 06, 2011 9:46 pm    Post subject: Reply with quote

It hasn't even left yet. It's been 15 days and isnt anywhere near me. I paid 35 bucks for something to arrive in 5-10 days and it still hasn't even been shipped ? Lol
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Trog



Joined: 15 Jun 2011
Posts: 14

PostPosted: Wed Jul 06, 2011 9:47 pm    Post subject: Reply with quote

It hasn't even left yet. It's been 15 days and isnt anywhere near me. I paid 35 bucks for something to arrive in 5-10 days and it still hasn't even been shipped ? Lol
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MottZilla



Joined: 08 Sep 2004
Posts: 765

PostPosted: Wed Jul 06, 2011 9:47 pm    Post subject: Reply with quote

Sorry to hear that, did you email them or private message Tomy on the forum?
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Tomy
Site Admin


Joined: 02 Aug 2005
Posts: 414

PostPosted: Fri Jul 08, 2011 3:01 am    Post subject: Reply with quote

Hello,

It is because Canada post have strike action. In HK, post office don't allow me to ship anything to Canada.

Now, it is over. I can ship now if you still need the product.
I'm sorry for the late reply, I'm not always check forum. And I'm in holiday now.
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Trog



Joined: 15 Jun 2011
Posts: 14

PostPosted: Fri Jul 08, 2011 4:03 am    Post subject: Reply with quote

Yes could you send it right away please??
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Tomy
Site Admin


Joined: 02 Aug 2005
Posts: 414

PostPosted: Fri Jul 08, 2011 12:23 pm    Post subject: Reply with quote

Yes, it is no problem. Now, it is 8:30pm here. Post office closed. Will ship tomorrow. Thanks.
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